Refund Policy

Effective Date: 6/2/2026

At HER500, we are committed to providing high-quality coaching, consulting, memberships, educational programs, digital resources, and community experiences. Due to the nature of our services and the immediate access provided to proprietary content, all sales are final.

By purchasing any HER500 product, service, membership, coaching program, application fee, event ticket, digital resource, or educational offering, you acknowledge and agree to this Refund Policy.

No Refunds Policy

HER500 maintains a strict No Refunds Policy.

All purchases made through HER500 are non-refundable, including but not limited to:

2. Cancellation Requests:

Refund requests must be submitted via email through [email protected]. We will only consider refund requests if the cancellation was not processed successfully or if an error occurred on our part.

Coaching programs
Consulting services
Strategy sessions
Membership subscriptions
Community access
Application fees
Digital products
Downloadable resources
Workshops
Masterclasses
Events
Training programs

Once a purchase has been completed, no refunds, credits, transfers, or exchanges will be provided.

Coaching Application Fees

Certain HER500 coaching and consulting opportunities require a paid application before scheduling a consultation or coaching call.

Application fees compensate HER500 for application review, administrative processing, and reserved consultation time.

Payment of an application fee does not guarantee acceptance into any coaching, consulting, mentorship, or membership program.

All application fees are non-refundable.

Membership Subscriptions

Membership fees are non-refundable.

Members may cancel future recurring payments at any time through their account settings or by contacting HER500. Cancellation prevents future billing but does not entitle members to a refund for payments already processed.

Members will retain access through the remainder of their current billing period unless otherwise stated.

Missed Appointments & Coaching Calls

Clients are responsible for attending scheduled consultations, coaching sessions, and strategy calls.

Failure to attend a scheduled appointment, cancellation without sufficient notice, or failure to reschedule within the permitted timeframe does not qualify for a refund.

HER500 reserves the right to determine whether a session may be rescheduled.

Digital Products & Educational Content

Due to the immediate delivery and accessibility of digital materials, all digital product purchases are final.

No refunds will be issued for:

Downloadable resources
Templates
Guides
Workbooks
Trainings
Recorded content
Online courses
Educational materials

Events, Workshops & Trainings

Registration fees for events, workshops, trainings, webinars, and masterclasses are non-refundable unless otherwise stated in writing for a specific event.

If HER500 cancels an event, participants may be offered a refund, credit, or transfer option at HER500's sole discretion.

Exceptional Circumstances

Refunds will only be considered if HER500 determines that:

A duplicate payment was processed in error; or
A billing error occurred due to a technical issue directly caused by HER500.

Any approved refund requests will be reviewed on a case-by-case basis and issued at HER500's sole discretion.

Chargebacks & Payment Disputes

By purchasing from HER500, you agree to contact us first regarding any billing concerns before initiating a chargeback or payment dispute.

Submitting a chargeback for a valid purchase while retaining access to products, services, memberships, or program materials may result in immediate termination of access and potential collection efforts where permitted by law.

Policy Changes

HER500 reserves the right to update or modify this Refund Policy at any time. Any changes will become effective immediately upon posting to the website.